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FREE Shipping on orders over $100

Welcome to Sweet Serendipity!

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Congratulations! Your order qualifies for free shipping You are $100 away from free shipping.
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Shipping, taxes, and discount codes are calculated at checkout


What are your store hours?

We are open
Monday-Friday 11AM-6PM
Saturdays 9AM-3PM

What is your customer service contact info?

If you have questions about anything please don't hesitate to reach out! You can contact us by phone: 334-814-2000
or by email:

Shipping questions

What are your shipping rates?

We offer flat rate $8.95 shipping for all standard US orders.
Free shipping over $100.

What are your shipping times?

Once the order leaves our establishment deliveries usually range from 2-3 business days.

Do you ship internationally?

Not at this time.

Returns questions

What is your return policy?

We offer STORE CREDIT ONLY within 10 days of purchase.
No refunds.
Final sale on sale items, intimates, and accessories.

Do you offer exchanges?

Yes we offer exchanges. If you're looking to exchange an online order please contact us ASAP to make arrangements.

How do I initiate a return?

Please email us at to initiate a return. The customer is responsible for return shipping fees.

What is your policy for damage/defective items?

Please let us know within 3 days of receiving the order and we will make arrangements to accommodate your request.

What is your policy for lost/stolen items? 

Once the item leaves our establishment we are not responsible for lost or stolen items.

Have a question we didn't address? Contact us below:

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